Issue 8 · Knowledge attrition
Lloyd's Bordereaux Are Not a Data-Integration Detail
In a delegated programme, the bordereau is evidence that binding authority was used within its terms. Treating it as a periodic export rather than an operating record weakens both underwriting oversight and the chain of security.
One system
lloyds market
The other
mgas
The Lloyd's managing agent and the MGA meet at delegated underwriting, where the bordereau must prove what the MGA bound on the syndicate's authority.
The bordereau is not the spreadsheet after the decision; it is the record that makes the decision delegable in the first place.
The word bordereau makes an important thing sound clerical. It arrives late in the process, usually as a spreadsheet or a feed. It holds what we expect to integrate. Policy numbers. Premiums. Dates. Classes. Locations. Codes. So we file it in reporting, after underwriting and before finance. That is the wrong mental model.
The bordereau is not the spreadsheet after the decision. It is the record that makes the decision delegable in the first place.
An MGA or Lloyd’s coverholder binds a risk before the capacity provider has seen that account. Which is the point of delegated underwriting. The managing agent granted a pen. It has not surrendered responsibility. The gap between binding and first bordereau is not a latency annoyance. It is the interval where a promise exists and oversight depends on a record that has not arrived. Treat the bordereau as a periodic export and we acquire a very modern way to lose the reason a risk was written. The rows reconcile. The file loads. And nobody can show whether the location was inside territory, whether a referral was approved, which endorsement attached, or whether the reported premium relates to the authority granted.
Not an integration defect.
A control failure with good column names.
The authority is already a data model
The binding authority agreement is the operative rulebook.
It specifies delegated classes and territories, the maximum limit, an aggregate that requires referral, policy-period rules, prohibited occupancies, rates and rating basis, approved wordings, permitted endorsements, and the triggers that send a file back to us. Not paragraphs to reduce to a programme name and product code. They are the conditions under which we allowed somebody else to create our contractual obligations. A good agreement permits a twelve-month term plus a stated tolerance.
It may prohibit a risk outright.
It may allow it with a particular endorsement.
It may allow it after written special acceptance.
It also bars sub-delegation to a producing broker without our written consent.
Each distinction changes what a valid row represents.
Two documents called a binder make this easy to muddle. A binder agreement is the standing contract granting the pen. A binder issued to a broker is interim evidence of coverage, good for thirty to ninety days.
One establishes authority.
The other shows coverage is in force.
A model calling both binder opens its audit trail with an ambiguity. Lloyd’s adds a control before the first risk binds. A firm needs coverholder approval before it can bind Lloyd’s paper. The approval is recorded centrally, on prescribed market wording.
The managing agent is separately authorised. Syndicates supply the capacity.
“Lloyd’s approved it” is no answer if we cannot name coverholder, authority, and capacity.
Canada does not simplify the perimeter.
Lloyd’s is licensed to write here, and an MGA holds licences province by province, its underwriters individually.
Ontario’s P&C side registers with RIBO; life and accident business goes to FSRA.
Quebec uses the AMF, and a designated responsible officer.
Four western provinces use councils alongside a superintendent.
We keep the licence and jurisdiction in the operating record.
Not in a compliance slide.
The row has to carry the judgment
A risk and premium bordereau is typically due monthly, within thirty days of month end.
The claims bordereau follows on that cycle or tighter.
That deadline is a control boundary.
Late or malformed reporting is a breach, because we cannot reserve, report, or reinsure what we can’t see.
At minimum the row carries policy number, insured name, dates, class, location, sums insured, premium, commission, tax, transaction type.
The same data loads policy administration and actuarial, and drives treaty cessions.
A missing location is not a quality blemish.
It means our reserving, reporting, and reinsurance sit on the wrong portfolio.
But the commercial fields are half the record.
A bind also needs its link to the authority schedule in force at the time.
The policy-number block. The approved wording version. The endorsement library. The underwriter’s licence.
Outside the grid, it needs the acceptance request, our written response, and the condition that made it acceptable.
Verbal special acceptances fail because they feel efficient.
An underwriter phones us, gets a yes, binds.
The policyholder has coverage.
Our file has nothing.
And whoever said yes may have moved on.
“The carrier was comfortable” is not a testable field.
Here is the counterintuitive part.
An MGA binding outside authority usually still binds us, where the broker acted in good faith.
We may ratify the bind.
Our remedy runs against the MGA: indemnity, clawback, a reduced class, termination.
The record cannot be a retrospective permission check.
It preserves the difference between a valid bind, an approved exception, and a breach that still binds us.
Lloyd’s subscription mechanics make record identity familiar.
The Market Reform Contract wants terms agreed before inception, and its Unique Market Reference travels with premium, endorsements, and claims for the life of the liability.
A bordereau is not a Market Reform Contract with an identifier attached.
The lesson is narrower than that.
The join key is not a convenience.
It is how a market proves every later event belongs to the same original authority.
Capacity is not operational underwriting
Delegation does not mean the capacity provider stopped underwriting.
It means we decided which judgments another firm may make, under what rules, on what evidence.
They are on risk the moment the MGA issues the binder.
Before the account reaches its own systems.
That separation matters at claim time.
Claims authority is a separate grant, often a separate agreement, with its own thresholds and reportable events.
A third-party administrator may set a reserve and pay from a carrier-funded loss fund within authority.
We normally keep the coverage decision.
Being closest to the file grants nobody authority to decline coverage.
The claims bordereau reports paid, outstanding, and closed.
Our actuaries set IBNR from that history.
One reason a premium file, a claims file, and an authority file can’t be unrelated feeds.
Three views of one delegated judgment, three financial consequences.
Premium follows a separate clock under account-current terms.
The broker collects, remits net of commission to the MGA, and the MGA remits net to us.
Provincial law requires client premiums held in trust.
The report reconciles to that chain.
A schedule matching the MGA system but not the trust account establishes nothing.
OSFI treats delegated underwriting as a third-party arrangement.
Proportionate diligence. A written agreement. Monitoring. Access rights.
That isn’t a request for a nicer portal.
It asks us to keep evidence that a third party used a continuing authority we can inspect.
Audit consumes lineage, not screens
The delegated-authority audit tells us whether our record is real.
It samples bound files against the schedule, checks rating against the agreed basis, verifies the wording version, tests referrals, reconciles the bordereau to the MGA system, inspects the trust account.
Annual for a new binder, biennial once things settle.
In a sample of fifty policies, nobody wants a dashboard confirming the integration completed.
The auditor wants to know the class was allowed.
Whether insured value sat within the limit.
Whether the Quebec location had written special acceptance.
Whether the sprinkler warranty attached.
Whether the underwriter was licensed there.
And whether the row matches the issued policy.
I do not think a prettier portal is the answer.
A portal can make data look near real time and still erase the authority schedule, overwrite an endorsement version, flatten an exception into free text, or read a cancellation as a revised premium.
The design task isn’t an attractive shared view.
It is a chain from authority to transaction to evidence.
Lloyd’s makes this particularly clear.
It runs common audit and reporting standards, so one audit serves several syndicates on a binder.
That works only because the record is meant to be inspected across a chain of security.
Not merely consumed by two systems.
Findings are graded and tracked to remediation.
Repeat findings end relationships.
First findings rarely do.
The fastest sanction is a suspended pen.
The slowest system is irrelevant once the authority goes.
The question before the spend
The board conversation is not about integration polish.
It is whether we can audit what the MGA bound before a loss or a regulator asks.
Which produces a more useful investment test.
For one transaction, can we recover the governing binder version?
The class, territory, and limit test. The licence. The referral evidence. The wording and endorsement version. Policy number, location, premium, commission, tax. Later claim movements. Trust reconciliation.
And can it tell a routine transaction from an out-of-authority one, without asking whoever worked the file?
AI helps here. It retrieves a referral email, compares wording editions, classifies an exception, spots a missing location.
It shouldn’t infer authorisation because the class looks similar.
Nor decide that a verbal approval probably existed.
A fluent reconstruction is not evidence of authority.
The durable asset in a delegated programme is not the portal, and it is not the monthly spreadsheet.
It is the evidence that judgment travelled with the business.
What the issue establishes
- A Lloyd's coverholder needs approval to bind Lloyd's paper, and that approval is recorded centrally.
- A binder agreement grants and constrains delegated underwriting through class, territory, limit, wording, endorsement, referral, and reporting rules.
- A risk and premium bordereau normally reports each transaction monthly within thirty days of month end, using prescribed fields and formats.
- A bordereau must preserve the link from policy and transaction to authority, referral evidence, approved wording, premium, tax, and location.
- An MGA may bind an insurer outside its internal authority as against a good-faith policyholder, leaving the insurer and MGA to resolve the contractual breach.
- Delegated-authority audits test bound files, rating, wordings, referrals, bordereau reconciliation, licensing, and premium trust controls.
- Claims authority is a separate grant, while the carrier retains the coverage decision and its actuaries set IBNR from bordereau history.
- Canadian delegated authority sits alongside provincial intermediary licensing, trust-account duties, OSFI third-party oversight, and Lloyd's market requirements.
The unfashionable recommendation
Do not solve delegated authority with a prettier portal alone; preserve binder limits, referral rules, endorsements, and bordereau lineage so oversight can reconstruct a bound risk.
Asked in the meeting
- What is a bordereau in a Lloyd's delegated underwriting programme?
- A bordereau is the periodic risk-level, premium-level, or claim-level schedule by which a coverholder or MGA reports business written under delegated authority. It identifies what was bound, amended, cancelled, paid, reserved, or closed. In a Lloyd's programme, it gives the managing agent and participating syndicates evidence of how their underwriting authority has been used between audits.
- Why is a bordereau more than a file sent to the carrier?
- A bordereau closes the gap created when an MGA binds coverage before the capacity provider has the risk in its own systems. The schedule becomes the record used to load policy and actuarial systems, support treaty reinsurance cessions, reconcile premium, and test delegated authority. A late or malformed bordereau is a compliance breach even when the underlying risk was properly written.
- What does a risk and premium bordereau need to show?
- A risk and premium bordereau normally carries one row for each transaction. The prescribed fields commonly include policy number, insured name, effective date, expiry date, class, location, sums insured, gross written premium, commission, tax, and transaction type. The programme also needs the authority and referral evidence that explains why the transaction was permitted, not merely the commercial fields.
- When does an MGA have to send a bordereau?
- A binding authority agreement typically requires a risk and premium bordereau monthly, within thirty days of month end, in a prescribed format. A claims bordereau follows on the same or a tighter cycle. The exact cadence and fields are contractual, but delay is not harmless: the insurer cannot reserve, report, reconcile, or reinsure business it cannot see.
- Can a firm bind Lloyd's paper without becoming a coverholder?
- No. A firm needs Lloyd's approval as a coverholder before it can bind Lloyd's paper under a binding authority. The approval is recorded centrally, and the binding authority uses prescribed market wording. This Lloyd's control sits beside Canadian provincial licensing requirements when the delegated business is written in Canada; one approval does not replace the other.
- What does the binder agreement actually control?
- The binder agreement grants authority and defines its boundaries. It specifies delegated classes and territories, maximum per-risk and aggregate limits, policy-period rules, prohibited risks, rates, rating basis, wordings, permitted endorsements, referral triggers, reporting requirements, and whether authority can be sub-delegated. It is the operational rulebook for an MGA underwriter, not a general commercial description of the programme.
- What happens if an MGA binds a risk outside the binder authority?
- An MGA that binds outside its internal authority usually still binds the insurer as against a policyholder or retail broker acting in good faith. The insurer may ratify the bind, but the internal breach remains. Remedies commonly run between insurer and MGA through indemnity, commission clawback, reduced authority, withdrawal of a class, or termination rather than by withdrawing coverage from the customer.
- Why must a referral be recorded in writing?
- A referral records the carrier's special acceptance of a risk outside the delegated grant, including the deviation, proposed terms, and any conditions. Verbal approvals are difficult to prove after staff change and are a frequent audit exception. Written evidence lets an audit connect the risk, the authority exception, the carrier approval, the issued wording, and the corresponding bordereau transaction.
- What is different about claims authority under a delegated programme?
- Claims authority is a separate grant, often under a separate agreement with its own settlement thresholds and reporting triggers. An MGA or third-party administrator may adjust within that grant, but the carrier normally retains the coverage decision, including a denial or reservation of rights. The carrier's actuaries set IBNR using bordereau history, rather than the MGA setting it from the claim file.
- What does a delegated-authority audit test?
- A delegated-authority audit tests bound files against the authority schedule. It checks class, territory, limit, rating basis, approved wording version, referral compliance, individual licensing, bordereau reconciliation to the MGA system, and premium trust controls. Audits are commonly annual for a new or material binder and biennial once the relationship is settled; repeat findings are more likely than first findings to end the relationship.
- Why does the premium trust account belong in a bordereau control?
- Provincial legislation requires an intermediary to hold client premiums in trust, separate from operating funds. In the delegated chain, premium moves from broker to MGA and then to the carrier under account-current terms. A bordereau that cannot reconcile to the trust account leaves the capacity provider unable to connect reported written business, premium movement, commission, tax, and remittance.
- Which Canadian rules still apply when capacity comes through Lloyd's?
- Lloyd's market controls apply alongside Canadian requirements, not instead of them. An MGA holds agency or brokerage licences province by province and its underwriters hold individual licences. Ontario, Quebec, and the western provinces use different supervisory arrangements. Federally regulated insurers also treat delegated underwriting as a third-party arrangement under OSFI expectations for due diligence, written agreements, monitoring, and access rights.
- What should management ask for before funding a bordereau integration?
- Management asks whether the resulting record can reconstruct a bound risk before a loss, an audit, or a regulator asks. The test follows the policy from authority schedule to referral, approved wording, policy number, location, premium, tax, transaction, claims history, and trust-account reconciliation. A portal that moves rows quickly but loses that lineage improves presentation while weakening evidence.